Today's travelers have increasingly high expectations—requiring timely, personalized services that can be challenging to deliver. With limited staff and operational funds, it's critical to minimize expenses by providing efficient self-service transactions, while also building a strong brand. In addition, continued success requires strategic up-selling, cross-selling, and promotions.

This seminar addresses challenges often faced by the hospitality industry by exploring customized digital solutions from Apple and Nanonation. Learn how to enhance the guest experience, streamline delivery of services, promote programs or services, and reduce your operational expenses through helpful demonstrations and an in-depth interview with industry leader Bradley Walker, Founder and CEO of Nanonation.

Demonstrations include standalone in-room interactive systems on an iMac computer, TV-based interactive systems using the Mac Mini, and Digital signage and public interactive solutions. In his interview, Founder and CEO of Nanonation, Bradley Walker discusses current trends, the new holistic approach to guest services design, and the key role played by the Mac.

You will learn how:

• Cutting-edge hospitality companies are tackling common challenges with integrated digital solutions
  
• Digital technologies address customer needs, including in-room experience, digital signage, and public-area interactive displays
  
• The iMac, Mac Mini, Mac Pro, Xserve, and Mac OS X Leopard deliver unique and powerful capabilities
  
• Solutions based on Nanonation's Nanopoint and Commandpoint software offer services to empower guests that easily integrate with existing systems
  

Who should watch:

• Hospitality professionals wishing to increase their knowledge of Mac and Nanonation solutions for digital guest services
  
• Hospitality professionals who want to improve the guest experience and streamline operations using integrated digital solutions
  
• Anyone interested in digital guest services and other hospitality solutions
  

Be sure to check out other free online seminars